Reference

How BJ App Handles Your Personal Information

Your privacy matters every time you deposit via bKash, Nagad or Rocket, log in on mobile, or reach our support team.

Account data protectedPayment info handled with careYour rights, clearly explainedContact us anytime to request changes

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct or delete your personal data, or if you have a question about how we handle your information, our support team handles these requests directly. Send your query through live chat or email and we will confirm receipt and respond within a reasonable timeframe. Include your registered account details so we can locate your record without delay.

What This Privacy Policy Covers

BJ App Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information you provide during registration — name, contact details, and the payment method you link, whether that is bKash, Nagad or Rocket. We also collect device and session data automatically: your IP address, browser type, and the pages

1
you visit inside our lobby. This data lets us process your deposits and withdrawals accurately, verify your account identity, and keep your session secure. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad and Rocket goes only
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as far as needed to complete your transaction. Cookies and similar tools help us remember your preferences and keep your login active across sessions on Android and iOS. You can manage cookie settings through your browser, though some features may not work as expected if you
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do. We retain your account data for as long as your account is active and for a period after closure as required by applicable law. Players in Dhaka and elsewhere in Bangladesh can submit a data access request at any time through our support channel. Eligibility
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for our services depends on local law and the regions we currently support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect and Manage Your Data

We apply technical and organisational measures to keep your account information safe. Data sent between your device and our servers is encrypted in transit, and payment details processed through bKash, Nagad or Rocket are handled by those providers under their own security standards — we do not store your full wallet PIN or mobile banking credentials. Account access relies on OTP verification at login, adding a second layer before anyone can reach your personal data or wallet history. If you believe your data has been handled incorrectly, you have the right to raise a complaint with us directly before escalating to any relevant authority in your jurisdiction.

Data Encryption

All data you send us — registration details, session activity, and payment references — travels over encrypted connections between your device and our platform.

Payment Privacy

bKash, Nagad and Rocket process their own transaction legs. We receive only a confirmation reference, not your full wallet credentials or mobile banking PIN.

Account Security

OTP verification at login means your account data stays protected even if someone else knows your password. You can update your contact number through account settings.

Retention and Deletion

We keep your data while your account is active and for a period required by applicable law after closure. You can request deletion of non-essential data by contacting support.

Common Questions About Your Privacy

If your question is not covered below, our support team handles privacy queries through live chat and email. We aim to respond to all data-related requests within a reasonable timeframe after verifying your account identity.

We collect the name, contact details and payment method you provide at registration — including which wallet you use, such as bKash, Nagad or Rocket — along with device and session data generated when you use the platform.

We share data with payment processors like bKash, Nagad and Rocket only as needed to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will verify your identity and help you access or update your information within a reasonable timeframe.

We retain your data while your account is active. After closure, we keep records for a period required under applicable law, then delete or anonymise data that no longer needs to be held.

Yes. You can submit a deletion request through our support channel or the in-app request form. We will process it in line with applicable legal requirements and confirm once it is complete.

Those payment providers handle their own transaction legs and security. We receive only a confirmation reference from each transfer — your wallet PIN and mobile banking credentials are never stored on our side.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBaccarat Live Table AccountRegister

How BJ App Handles Your Personal Information

Reach Us About Your Privacy

How We Protect and Manage Your Data

Data Encryption

Payment Privacy

Account Security

Retention and Deletion

Common Questions About Your Privacy

01 What personal data does BJ App collect when I register?

02 Does BJ App share my data with third parties?

03 How can I access or correct my personal information?

04 How long does BJ App keep my account data?

05 Can I ask for my data to be deleted?

06 How does BJ App protect my payment details from bKash, Nagad or Rocket?

Privacy Policy

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